All Agent Types
Customer Intelligence Agent

Your Best Support Rep,
Working Around the Clock.

A Customer Intelligence Agent handles support tickets, qualifies every lead, and serves personalised recommendations — without a single human involved. Responds in seconds. Learns from every interaction.

80%
Tickets resolved autonomously
94%
Customer satisfaction rate
<60s
Lead qualification time
24/7
Always-on availability

What the Agent Does

Four core capabilities, all running autonomously in production.

24/7 Support Handling

Resolves tier-1 support queries instantly — no wait times, no staff overhead.

Lead Qualification

Scores and qualifies inbound leads based on your criteria before they reach sales.

Personalised Recommendations

Suggests products, content, or next steps based on each user's history and behaviour.

Smart Escalation

Knows when to hand off to a human — with full context already typed up.

Before vs. After

What changes the week after your Customer Intelligence Agent goes live.

Support team handles 200+ repetitive tickets/day
Agent resolves 80% of tickets autonomously
Leads wait 4–24 hrs for qualification response
Every lead qualified in under 60 seconds
Generic email blasts to all users
Personalised message for every user segment
Support staff needed 24/7 across time zones
Agent runs 24/7 at fixed infrastructure cost

Tech Stack

OpenAI GPT-4oLangChainPineconeTwilioIntercom APISalesforce CRMSlackWebSockets

Delivery Timeline

Wk 1–2Audit your support tickets & define resolution flows
Wk 3–4Build knowledge base + RAG pipeline from your docs
Wk 5–6Agent build: routing logic, escalation rules, integrations
Wk 7–8QA, red-team testing, live deployment + handover

Ready to Deploy Your Customer Agent?

Book a 30-min demo. We'll show you the agent in action and map your use case — free.

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